News
May
12
About Limitation for Ziraat Bank Credit Card
Posted by NTT Support on 12-05-2021 / 14:13

Hello Everyone,

We have an announcement for users who purchase Npoints through Paybyme Credit Card option with their Ziraat Bank credit cards.

Hence forward, Ziraat Bank card owners won't purchase Npoints that worth over 100 Turkish Lira for each payment. If you try to make payment over 100 Turkish Lira, you will see "System Error (Sistem Hatası)" on your screen and payment won't be completed.

If you want to purchase more Npoints that worth over 100 Turkish Lira, you can make your payments as will be above 100 Turkish Lira in pieces. (Please don't forget that there is another limitation for payment attempt daily/weekly/monthly)

Thank you for understanding.

Sincerely,


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Aug
21
NTTNow is Now Replaced with the ICS/OTP System
Posted by NTT Support on 21-08-2020 / 11:42

Hail Knights,

We've taken an important decision about NTTNow application which is used for accessing new servers Altar - Vega - Sirius. According to decision, NTTNow's necessity for new servers have been cancelled and ICS/OTP service activation has been obliged. Users who created an account after August 21, 2020 11:00 TR time need to activate ICS service to access new servers.

Also, all accounts which already activated NTTNow application must activate ICS/OTP service to access new servers within 30 days (spesific time will be shared soon). At the end of the 30 days period, if ICS service hasn't been activated on account yet, new servers will be restricted until activating ICS service on account.

You can find more details about ICS service in here.

P.S 1: Users who already activated ICS service on their accounts don't need to do for accessing new servers.
P.S 2: Users who already complete the NTTNow verification and experience problem with ICS service might communicate with Customer Support services until September 24, 2020.

Have Fun!


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Jun
9
Kredi Kartı ile Npoint Alımları Hakkında
Posted by NTT Support on 09-06-2020 / 12:44

Herkese Merhaba,

Oyuncularımızın Paybyme Kredi Kartı ile satın alımlarında ödeme işleminin tamamlanmasına rağmen Npoint'lerin hesaba geç ulaştığı görülmektedir. Bu gecikmeler 20 dakika kadar sürebilmektedir.

Lütfen bu süreçte kredi kartınız ile Npoint alımı yaptıktan sonra işlemi tekrarlamak yerine satın aldığınız Npoint'in hesabınıza aktarılmasını bekleyiniz.

Sorun çözümlendiğinde gerekli bilgilendirmeler yapılacaktır.

Herkese İyi Oyunlar!


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Nov
19
Paypal Payment - Problem Resolved
Posted by NTT Support on 19-11-2019 / 14:24

 

-Problem Resolved-

 

Hail Knights!


As NTT Game support team, we are aware of the problem which is related with one of the payment methods at portal, Paypal. Currently, users can't complete their Paypal payments due to some technical issues.

In this period, users may prefer to use our other payment methods for their Npoint buying. You can see the other methods in here.

We will update this thread after problem has fixed.

NTT Game Support Team


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Nov
8
About Menicia's Official List
Posted by NTT Support on 08-11-2019 / 13:01

Hail Knights,

Recently, we received some complaints about Menicia's Official List item that occur some Discconection problem while using. Because of that, Menicia's Official List item have been removed from in game market until problem has fixed. We are in touch with the developer for this problem's solution. Necessary announcements will be made if Menicia's List item return back to market again.

Sincerely,


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Apr
3
[NTTNow] Account Connection Reset
Posted by NTT Support on 03-04-2019 / 13:24

Hail Knights,

Due to security measures, some of the NTT Game accounts NTTNow bounds have been reset. These accounts' owners need to bind their accounts on NTTNow application again to connect Altar, Vega and Sirius servers.

If you having trouble with binding on NTTNow application, please create a ticket on Customer Support/NTTNow category which include your phone number, device's brand/model and if it's possible, a screenshot that shows the error that you encountered.

Users who will install the AnyOTP application onto Android devices can download the application here.

Have Fun!


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